{"id":117,"date":"2023-09-01T14:22:19","date_gmt":"2023-09-01T11:22:19","guid":{"rendered":"https:\/\/academy.takopi.cz\/?post_type=product&#038;p=117"},"modified":"2023-09-05T15:37:43","modified_gmt":"2023-09-05T12:37:43","slug":"atos-unify-openscape-contact-center-advanced-service-course","status":"publish","type":"product","link":"https:\/\/academy.takopi.cz\/ru\/product\/atos-unify-openscape-contact-center-advanced-service-course\/","title":{"rendered":"Atos Unify OpenScape Contact Center Advanced Service Course"},"content":{"rendered":"<p>\u0421\u043e\u0434\u0435\u0440\u0436\u0430\u043d\u0438\u0435<\/p>\n<ul>\n<li>\u041a\u043e\u043d\u0444\u0438\u0433\u0443\u0440\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0435 \u0441\u0446\u0435\u043d\u0430\u0440\u0438\u0435\u0432 Skills-Based, Skill Scoring \u0438 Call Distribution \u043c\u0430\u0440\u0448\u0440\u0443\u0442\u0438\u0437\u0430\u0446\u0438\u0438,<\/li>\n<li>\u0420\u0430\u0437\u0440\u0430\u0431\u043e\u0442\u043a\u0430 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